What is TeeMaster?
How much does the service cost?
Who sets the greens fees for each golf course?
Why does TeeMaster require a credit card number or payment up front?
What are the cancellation policies?
How far in advance can I make a reservation?
Where are tee times and course information for my hometown golf course?
How do I know it's safe to enter my credit card number on TeeMaster?
How do I know I really have a tee time reservation?
What happens if I forget my member id or password to the TeeMaster web site?
What happens if there is inclement weather and will I get charged for not playing in the rain?
How do I cancel or modify an existing tee time that was booked over the Internet?
What happens if I fail to cancel my reservation or show up with less players than I booked for?
What is TeeMaster?
TeeMaster is a reservation service for golfers and golf courses.
TeeMaster automates golf course reservation operations and provides phone and Internet reservations to golfers 24 hours a day.
How much does the service cost?
The TeeMaster reservation service is FREE to the golfer.
Who sets the greens fees for each golf course?
Green fees are set by the golf courses.
Why does TeeMaster require a credit card number or payment up front?
Since a golf course's tee times are a valuable and perishable asset, a
golf course may require payment pre-authorization of your credit card in order to ensure payment. This helps the golf course ensure a golfing party will play at their designated tee time. Your credit card information
is held in strict confidence, and the golf course only uses
its customer information for its own managerial purposes.
What are the cancellation policies?
The cancellation policies depend on the participating golf courses. Most
golf courses will allow you to cancel up to 24 hours in advance without penalty.
How far in advance can I make a reservation?
Depending on a particular golf course's policies, you will be able to
make a reservation up to a year in advance.
Where are tee times and course information for my hometown golf course?
TeeMaster currently provides golf course information for the states and metro areas where we have a presence. Tee times are available only for
participating golf courses that utilize the TeeMaster service. If you can't find information on a particular golf course,
please contact us. If you would like access to a particular course, encourage the course to sign up with TeeMaster service.
How do I know it's safe to enter my credit card number on TeeMaster?
TeeMaster uses Secure Sockets Layer (SSL) - compatible encryption that
secures all transactions through Netscape Navigator, Microsoft Internet
Explorer, and many other browsers. As you enter personal information
(such as password, address, phone number, and credit card number), SSL
encodes it so that is available only to you and TeeMaster. Encryption makes doing business over the Internet as secure as making a purchase by telephone.
How do I know I really have a tee time reservation?
Your confirmation number is your guarantee that you have reserved your
desired tee time. It is best to print out your confirmation page when
you book your tee times through TeeMaster. If you have forgotten your
confirmation number or lost your print-out page, you can always check your reservation history
on the TeeMaster web site. The course will also have your reservation detail.
What happens if I forget my member id or password to the TeeMaster web site?
Just send us an email. We will send the information to the original owner (the person who set up the account and password) at the e-mail address on record for the account.
What happens if there is inclement weather and will I get charged for not playing in the rain?
Most courses ask that you show up at your designated tee time in case the weather is allowing groups to go off as scheduled. If travelling any distance to the course, a phone call is always required to inquire about the possibility of a rainout.
How do I cancel or modify an existing tee time that was booked over the Internet?
To cancel an existing tee time booked online, please log in and check My Reservations. Select the reservation you want to cancel and click cancel. If you booked through the golf course you will need to contact the course directly.
What happens if I fail to cancel my reservation or show up with less players than I booked for?
Failure to cancel before the designated cancellation time would result in the credit card used to reserve the time being billed for all players failing to show up. Courses also bill for groups who fail to show up with less players than were booked for.
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